---
title: Getting Help And Getting Involved
description: "AML-Connect is designed so that every question has a defined destination and every contribution has a clear path. This article maps both. **Getting Help** **Technical AML/AMD questions:**Post in the appropriate forum board. See \"How to Use the Forums\" for which…"
url: "https://aml-connect.org/aml-knowledge-base/getting-help-and-getting-involved/"
updated: "2026-03-25"
category: Using AML Connect
---

# Getting Help And Getting Involved

AML-Connect is designed so that every question has a defined destination and every contribution has a clear path. This article maps both.

**Getting Help**

**Technical AML/AMD questions:**Post in the appropriate forum board. See "How to Use the Forums" for which board fits your question. The whole network can respond, not just admin.

**Organizational help (grants, budgets, nonprofit administration, reporting):**Visit the Get Help page at https://aml-connect.org/get-help/ and complete the intake form. Describe what you need. Admin will triage and connect you to the right resource or support.

**Platform questions or bugs:**Post in the Site Feedback forum at https://aml-connect.org/community/forums/site-feedback/ or email info@aml-connect.org directly.

**Anything else:**Email info@aml-connect.org. We aim to respond within 2–3 business days.

**Getting Involved**

There are four ways to actively contribute to AML-Connect:

- Submit a resource — If you have a report, template, monitoring protocol, or other document that would be useful to the network, submit it through the Resource Library intake form. See "How to Submit a Resource or Media" for the full process.
- Contribute media — Site photos, system photos, training videos, or maps — submit through the Media Library intake form or email admin.
- Participate in forums — Ask questions, answer questions, share what you know. Every exchange that produces a good answer makes the platform more useful over time.
- Share the platform — Introduce AML-Connect to colleagues and partner organizations. The platform is only as useful as the network using it.

**The Feedback Loop**

AML-Connect is designed as a living system, not a static library. When practitioners contribute — through forum posts, resource submissions, and media — that knowledge gets organized, preserved, and made accessible to everyone who needs it. Your participation directly improves the platform for the next person who finds it.

**Contact**

- Email: info@aml-connect.org
- Contact page: [https://aml-connect.org/contact/](https://aml-connect.org/contact/)
- Site Feedback forum: [https://aml-connect.org/community/forums/site-feedback/](https://aml-connect.org/community/forums/site-feedback/)